Are you the parent of an argumentative teen or a teen with an argumentative parent? Are you anticipating an argument with your boss when you ask for a raise? Are you expecting trouble from a supplier, contractor, landlord, or subordinate? Or do you just ignore conflict situations hoping that they'll magically disappear or solve themselves? The art of argument. It's mysterious and powerful. It's the art of having things go your way. But also it's the art of getting out of your own way. It's having The Moves. But it's also about having The Touch. Arguing. There's the rough and tumble of the norm, the amateur's game. Then there's the pro's game-always knowing what to say, how to say it, and when to say it. Winning arguments without quarreling, squabbling, tussling, wrangling, bickering, raising your voice, losing your cool, or coming to blows. Winning arguments without bulldozing and browbeating the other guy. Winning arguments by finessing rather than forcing, kickin' butt or being in the other guy's face. Winning arguments without offending or embarrassing anyone, including yourself. Winning arguments with confidence, grace and ease. Today's super negotiator has to be a versatile problem solver, seeking hard-bargain results with a soft touch.
With punch and panache, Bob Mayer shows you how to make the grade, revealing powerful negotiating tools drawn from a unique blend of sources, including:
• Recent advances in psychology, linguistics, trial advocacy, sales, and management communications-the cutting edge of the art of performance.
• Tips, tricks, and techniques from 200 of the world's masters-the legendary street and bazaar merchants of Bombay, Istanbul, Cairo, and Shanghai.
• Mayer's own "been there, done that" years as a lawyer representing thousands of clients (from foreign government agencies and mega-corporations to some of the world's best-known actors, authors, and athletes), negotiating deals on everything from amphitheaters to Zero aircraft.
You'll learn what works-and what doesn't-when you're up against a stone wall...or your ideas are being rejected...or you're confronted with hostility and anger. Included is the highly acclaimed Deal Maker's Playbook, a collection of step-by-step "how-to's" and "what-to's" for 38 common negotiating situations, such as, buying a car, leasing an apartment, dealing with the IRS, interviewing for a job, buying a franchise, and getting out of debt. It's all here-the fancy footwork and magic moves for outgunning, outmaneuvering, and out-negotiating the other person. And the techniques for developing life skills that will dramatically enhance your chances of professional success and personal satisfaction.
