How to deal with difficult people will help you Learn ways to confidently stand up to others Learn how to resist the urge to lash out and attack back Develop strategies to calmly, even in stressful emotionally charged situations Know when to choose your battles Know when to cut your losses and walk away Get support Be resilient bounce back from stressful situations with other people Content includes:
• Types of difficult people • Understanding what makes them difficult to deal with. • Effective communication • Telling others what you do and don’t want • Managing the different types of people • Knowing when to let go and walk away • How to bounce back from difficult encounters
