Most organizations don't have a problem-solving problem. They have a problem-identification problem. In Root Cause Analysis: A Leader's Guide, veteran Lean leader and operational excellence expert Al Grainger provides a practical, step-by-step framework for identifying and eliminating the true causes of recurring business problems. Drawing on decades of experience leading continuous improvement initiatives across multiple industries, Al Grainger shows leaders how to move beyond quick fixes and symptom treatment to create lasting solutions. Through real-world examples, proven tools such as the Five Whys, Fishbone Diagrams, A3 problem solving, and PDCA, readers will learn how to facilitate effective RCA sessions, engage teams, prioritize solutions, and build a culture of continuous improvement. Whether you're a business leader, operations manager, quality professional, or change agent, this book provides the tools and mindset needed to solve problems at their source and drive sustainable organizational success.
