Dr. Kerry Johnson is an International speaker and coach, and the bestselling author of 7 books, including, Peak Performance, and Behavioral Investing. In this audio book, he will make your telephone a profit center.
Some of the skills you'll learn are: * the 3 best closes to use on the phone * how to book appointments * what to say when someone says "I'm not interested * how to avoid telephone tag * how to get your calls returned * how to beat "call reluctance. Includes a detailed reference guide