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As litigation costs and risks continue to skyrocket, mediation has become the preferred alternative to settling disputes. As a result, many people view mediation as a kind of career gold rush and are drawn to the prospect of easy money. In Dispute Resolution Field Manual, author Rodney Romano lays out the reasons and obstacles that cause a nearly 90 percent failure rate and how to overcome them. Holding nothing back, he provides frank and practical information about necessary traits and skills t