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  3. How to Deal With Difficult People

EBOOK

How to Deal With Difficult People

Ursula Markham
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Pages
160
Year
2012
Language
English
Publisher
HarperCollins Publishers

About

A concise, straightforward book on how to handle difficult people in your personal or professional life.
• Tips on how to work with different personality types (agressive, negative or lazy).
• Techniques for effective communication through body language and spoken and written communication.
• A simple, step-by-step guide to help readers learn how to say 'no'.
• Case studies make this a lively
• The author is frequently called upon for comment by women's magazines.

Related Subjects

  • Social Psychology
  • Psychology
  • Adult Nonfiction
  • Interpersonal Relations
  • Communication & Social Skills
  • Self-Help
  • Skills
  • Business & Economics
  • General
  • Personal Growth

Artists

Ursula MarkhamAuthor