Do you have problems communicating with others? It might be that your personality gets in the way or you simply do not feel comfortable communicating with others. You may prefer to communicate in writing – sending emails, texts or letters or you may prefer to talk rather than write. However, we all need to communicate and try to understand where others are coming from in order to interact harmoniously with others.The eleven chapters in this book will assist you to deal with clients, superiors, co-workers and subordinates.ROBERTA CAVA is the owner of Cava Consulting in Australia. She is the author of 35 books and will be writing more. 30 are non-fiction and 5 are fiction. Her book Dealing with Difficult People has been an international best-seller since 1990 with 23 publishers and in 17 languages. Roberta Cava is the author of 30 books. Two of them are international best-sellers. Her Dealing with Difficult People book was published in 1990 (23 publishers in 17 languages). She was born in Canada but now lives on the Gold Coast of Queensland, Australia.
