TELEVISION
About
Learn how you can improve the way you communicate with others-especially by overcoming the psychological and biological hardwiring that gets in the way.
Related Subjects
Episodes
1. The Magic of Everyday Communication
31m
An introduction to our "taken-for-granted" model of everyday talk reveals why you talk and the problems caused by underlying assumptions about the exchange. There are, as you learn, vital tools you can use to avoid these problems.
2. The Complex Layers of Face-to-Face Talk
28m
Explore what really happens during face-to-face conversation by examining the conversational model developed by communication researchers. Discover that any two-person conversation really includes six people, and how different categories of "noise" dramatically affect the transmission of meaning.
3. The Social Context That Shapes Our Talk
32m
How you understand the messages sent to you is shaped in large part by your culture and subcultures-the contexts in which you learned "normal" ways of seeing and hearing the world around you. Grasp the key dimensions along which cultures can be compared.
4. The Operations of the Cognitive Unconscious
31m
Learn how a part of the brain unavailable to the conscious mind actually processes the vast majority of the information you take in, using a vast array of techniques to guide how you use that information, especially during face-to-face interactions.
5. The Conscious Mind in Perception
30m
Take a key step toward talking more effectively by analyzing how you see things - the brain's "reality management" process of selecting, organizing, and interpreting incoming data. Grasp the pitfalls inherent in the brain's reliance on existing schemas and even stereotypes to make the process more efficient.
6. The Conscious Mind in Using Language
30m
How do you interpret the information you take in, especially during conversation, when cognition must operate much more quickly? This lecture delves into the many pitfalls inherent in conversation, including the judgment tools we all use and the dangers in them revealed by Peter Senge's iconic "inference ladder."
7. The Conscious Mind and Emotion
29m
As a society, we talk about feelings constantly. Yet at the individual level, our awareness of our feelings and ability to discuss them varies significantly. Learn how naming your feelings and describing them accurately to yourself and others is central to effective communication.
8. The Development of Our Sense of Self
30m
How does your sense of self emerge and shape your relationships to others? What are the factors that differentiate one personality from another? Examine one model-the Myers-Briggs Type Indicator-and gain invaluable tips on how different personality types can communicate successfully with each other.
9. Self, Attachment, and Self-Esteem
29m
Using both attachment theory and a self-awareness model called a Johari window, consider how self-esteem develops and how it can be characterized to reveal the emotions it embodies. Learn how we manage self-perceptions and self-presentations to preserve our self-esteem in daily interactions.
10. Protecting the Self in Face-to-Face Talk
28m
Every conversation has the potential to either enhance your sense of self-worth or undermine it. Explore the techniques we all use to protect ourselves, with particular focus on the psychological defenses identified by Freud and the conversational model of Parent, Adult, and Child voices set forth by Eric Berne.
Extended Details
- Closed CaptionsEnglish