Brain-Based Guide to Communicating Better

Memory is a key component of communication. Discover how memory works by looking at the regions of the brain that help us create both short- and long-term memories and better understand how emotion can be key to creating and retaining them. You will also consider common miscommunication issues and memory tools like mnemonic devices.

How do you engage the attention of others to maximize successful communication? In this lesson, Professor Friederichs looks at how attention works and then offers strategies you can apply to overcome the many distractions that can interfere with our attempts to share and process information.

Learn invaluable strategies that can lead to fewer miscommunications by harnessing the power of previous experience. As you will see, asking questions of your audience to better understand their experience can help you craft an approach-including analogies and other tools-that creates a bridge between what they already know and what you are trying to communicate.

We don't communicate in a vacuum and our communications are often affected by what is happening around us. Here, you will learn how use an array of tools and techniques to enrich your communication strategy, cut down on distraction, and help others connect with the information you are sharing in a variety of scenarios.